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How to Challenge Bank of America App Charges

Paul RyanVerified
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Summary：Learn how to dispute a charge on Bank of America app. Review your account activity, contact customer service, file a dispute, and seek legal help if necessary.

In today's digital age, banking has become easier and more convenient than ever before. However, with the ease of access and the increasing number of transactions, there are bound to be errors and discrepancies in your bank account. Bank of America, one of the largest banks in the United States, offers a mobile app that allows customers to manage their accounts, but what happens when you notice charges on your account that you don't recognize or didn't authorize through the app? Here are the steps you can take to challenge Bank of America app charges.

1. Review Your Account Activity

The first step in challenging Bank of America app charges is to review your account activity. Go through your account statement and identify any charges that you don't recognize or didn't authorize. Make sure to check the date, amount, and description of each transaction to ensure that they are accurate.

2. Contact Bank of America

Once you have identified unauthorized charges, the next step is to contact Bank of America. You can reach their customer service department through their mobile app, website, or by calling their toll-free number. Explain the situation and provide them with the details of the unauthorized charges. They will investigate the matter and provide you with a resolution.

3. File a Dispute

If Bank of America is unable to resolve the issue to your satisfaction, you can file a dispute. This can be done through their mobile app or website. Provide them with the details of the unauthorized charges and any evidence you have to support your claim. Bank of America will investigate the matter and provide you with a resolution within a specified timeframe.

4. Seek Legal Help

If all else fails, you may need to seek legal help. Consider contacting a lawyer who specializes in banking law. They can advise you on your legal options and help you file a lawsuit against Bank of America if necessary.

In conclusion, challenging Bank of America app charges can be a daunting task, but by following these steps, you can protect your finances and ensure that you are not being charged for unauthorized transactions. Always review your account activity regularly and contact Bank of America if you notice any discrepancies. If you can't resolve the issue through customer service or filing a dispute, seek legal help to protect your rights and interests.

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